Operations Management (OPS) CPSO

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Course numbers with the # symbol included (e.g. #400) have not been taught in the last 3 years.

OPS 570 - Operations Management

Credits: 4

This course analyzes complex operating situations faced by technical and business managers. Students learn the role of the operations manager in the enterprise as well as demonstrate an understanding of the scope of an operations strategy. Students develop operations strategies to meet organizational requirements while analyzing operations processes. The course also offers students an opportunity to apply knowledge that contributes to the operations success of organizations.

Prerequisite(s): MGMT 410 with a minimum grade of D- or MGMT 500G with a minimum grade of D-.

Equivalent(s): MGMT 627G, OPS 627G

Grade Mode: Letter Grading

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  1. Examine the importance of the operations manager and operations strategy to the overall enterprise.
  2. Distinguish the interrelationship between operations and other key organizational functions.
  3. Analyze operations and related processes in order to develop operations strategies that meet organizational requirements and contribute to organizational success.
  4. Explain the role of operations management in terms of customers and the supply chain.

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OPS 605 - Quality Management

Credits: 4

This course provides students with understanding and knowledge of the philosophies and methods used to improve effectiveness and efficiency of organizational processes for businesses. Topics may include statistical methods for quality improvement in manufacturing and service operations. Emphasis is given to both the technical and managerial issues in understanding and implementing quality as a component for success in today's global business environment.

Prerequisite(s): (MGMT 410 with a minimum grade of D- or MGMT 500G with a minimum grade of D-) and (MTH 504 with a minimum grade of D- or MATH 504G with a minimum grade of D-).

Equivalent(s): MGMT 619G, OPS 619G

Grade Mode: Letter Grading

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  1. Evaluate the frameworks and methods used to improve effectiveness and efficiency of organizational processes.
  2. Apply statistical methods for quality improvement in manufacturing and service operations.
  3. Illustrate how specific methods of communication and group-management skills contribute to improvements in business process efficiency.
  4. Articulate how quality management factors into the development successful business strategies.

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OPS 610 - Sustainable Facility Operations

Credits: 4

This course provides an overview of the role of an operations manager in facility and venue management. Sustainable facility management includes maintenance, cleaning/housekeeping, engineering, heating, ventilation, and air conditioning (HVAC), utility usage management, budgets, security, crisis management/emergency management, and production. This course covers the general systems and processes related to the planning, programming, design, construction, and occupancy of facilities, including long-range, strategic and tactical planning, the relationship between facility planning and business planning, organization of sites, and buildings.

Prerequisite(s): DAT 510 with a minimum grade of D- or DATA 510G with a minimum grade of D-.

Equivalent(s): OPS 610G

Grade Mode: Letter Grading

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  1. Define the basics of facility management, sustainability, operations, and maintenance.
  2. Illustrate the various systems within a facility and how those systems connect to one another.
  3. Use data analytics to help make informed decisions regarding system oversight, optimization, and measurement of social, economic, environmental, and institutional sustainability components.
  4. Assess facility, equipment opportunities, and funding sources related to inspection, management, monitoring, and maintenance.
  5. Examine the role of institutional buy-in in regards to sustainability practices in facilities.

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OPS 720 - Fundamentals of LEAN Process Improvement

Credits: 4

This course promotes an understanding of the theoretical and practical aspects of LEAN processes, and how LEAN thinking can be applied in a variety of contexts and applications. Students will be exposed to a range of LEAN tools that prepare learners to actively participate in LEAN processes and events in support of the development of a LEAN organizational culture. Developing capacity in facilitation and change management, students will prepare to become LEAN practitioners, learning to guide a group through problem solving circumstances, while considering the challenges of organizational change.

Attributes: Writing Intensive Course

Equivalent(s): OPS 628G

Grade Mode: Letter Grading

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  1. Describe the role and evolution of LEAN within global and domestic corporate process improvement efforts.
  2. Explain how the components of LEAN practice are employed within organizations to foster modern process improvement measures.
  3. Analyze operational processes in the contemporary workplace to determine how they may be improved by implementing LEAN practices.
  4. Develop a plan of professional preparation for implementing future LEAN process improvement trends.

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